How to contact us?
Hours Of Operation
MON-FRI 9am-5pm EST
SAT Appointment Only
Contact Numbers
(269) 556-2552 or
(866) 556-2552 toll free
Fax us at (269) 556-0406

Live Support Chat

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For Assistance, Call
1 (866) 556-2552

Why do machine manufacturers' warranties seem to vary so greatly?

We encourage you to request a written copy of the manufacturer's warranty before making any purchase. Our warranty is four years against mechanical or electrical defect, with four years free in-shop service (when you return your machine to us.)

Our warranty against mechanical or electrical defect is for four years because any manufactured defect would exhibit itself during that time period. If you'll read the fine print on some of our competitors' warranties, you'll find their deceptively generous warranty is only on the external shell of the machine - not on the mechanics or electrical, which at the time of this writing is comparable to ours. We see no reputable or valid reason to warranty the shell of our machine "10" or "20" years, even though we could.