How to contact us?
Hours Of Operation
MON-FRI 9am-5pm EST
SAT Appointment Only
Contact Numbers
(269) 556-2552 or
(866) 556-2552 toll free
Fax us at (269) 556-0406

Live Support Chat

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For Assistance, Call
1 (866) 556-2552

Frequently Asked Questions

Can you make a custom size stand to fit my room?
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Do you ever have any specials?
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Do you have a trade-up program?
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Do you offer financing?
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Do you sell used machines?
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Does the Innova machine have any patented features?
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How big does my room need to be?
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How can you offer personal delivery, set-up and training, instead of just shipping by truck line like most other manufacturers?
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How do I know which model best suits my needs?
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How does the double-capacity bobbin work?
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How long does it take to complete a king-size quilt?
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How long does it take to get the fabric pinned and set up to quilt?
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How much money can I make machine quilting?
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If another brand machine is more expensive than yours, does that mean it is better quality?
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If my machine should ever need service, where do I take it?
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Is the weight of the machine an issue I should care about?
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What are ergonomically designed handles?
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What is a stitch regulator and how is the Innova different than others on the market?
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What kind of voltage does a Quilting System need?
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Where are you located?
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Why do machine manufacturers' warranties seem to vary so greatly?
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Why would I want a 14' stand instead of a 12'?
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