Number One Longarm Customer Service in the Nation
Get to know the AQ team, YOUR team!
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Jeff Benedict - Owner of Accomplish QuiltingJeff Benedict has a background in the nuclear power industry as a Quality Assurance Auditor/Supervisor/Chem-tech. Jeff grew up in rural Pennsylvania on a farm and learned how to repair machinery at an early age. Jeff is a Penn State graduate. His focus at Accomplish Quilting is guiding a top-notch team with a primary focus on giving the best customer service and equipment in the industry. For a little more about the family, click here.
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Clarence Benedict - CFO/Founder of Accomplish Quilting
Jeff parents, Clarence and Loretta, founded Accomplish Quilting in 1993. Clarence has deep experience in manufacturing and engineering for his entire career working for Truck Lite, Quaker State and Roger Penske. Clarence has 15 years experience servicing Gammill Longarms and is the senior adviser to Jeff and acting CFO. |
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Julie - Florida Manager/Sales
Julie began working for Accomplish Quilting in 2003 a time when AQ was a home-based business completely run by Jeff, Clarence and Loretta Benedict. Julie’s background is in education and she is especially passionate about teaching beginner longarmers. She quilted for customers as Quilted Jewels for over 15 years and her work is published in several books by Edyta Sitar of Laundry Basket Quilts. Recently Julie moved to Doral, FL and is unveiling Accomplish Quilting Express, a mobile INNOVA showroom available to all parts of Florida. No matter where you live, let Julie help you find your dream machine! |
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Robin -- Sales Manager
Robin has a background in chemical engineering, education, and politics, and has run her own quilting business since 2003. Living in Ohio, she has contact with all members of the sales team on a daily basis. She also handles the Team Viewer sessions for customers who have questions on Auto Pilot, and is available 7 days a week for contact -- any time of the day! |
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Kippie -- Michigan Operations/Tech Services ManagerKippie has been with us since winter of 2015. She is our Administrative Assistant & is in charge of delivery schedule. She answers phone calls, takes retail orders, schedules machine service and is our all around office lead. She has held previous positions in the role of Store Manager.
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Brittany -- Receptionist/Show Scheduling
Brittany graduated from Hartford High School in 2015 and is currently attending Lake Michigan College. Brittany has been with us since 2015 and has held many roles in the company including operations, previously doing the shipping and receiving. She answers phone calls, takes retail orders, and assists customers with any questions they may have. |
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Mark -- Michigan/Northern Region TechnicianMark has been with Accomplish Quilting since 2015 as a field technician. Mark's previous experience was as a computer counter technician and in sales for multiple major retailers. He has a strong IT background and earned his associates degree in Networking in 2014 and has a vast customer service background. Mark has excellent customer service skills.
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Bill -- Michigan Manager/Sales
Bill is new to the Accomplish Quilting family. He joined our team in 2020. He has a background in Sales Management. Bill brings extensive experience in sales, training, and superior customer service. Since joining Accomplish Quilting, Bill has received his Certificate of Longarm Mastery and completed the Advanced Auto Pilot Mastery Class. Bill is eager to help with all of your quilting needs. |
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Ashley -- Tennessee Co-Manager/Sales Ashley started at Accomplish Quilting in September 2016. Her background is in sales, education and marine biology. She is a master of all of the INNOVA products and a highly qualified teacher. Ashley specializes in custom quilting with robotics and Grand Format Embroidery. She has experience in creating training videos and educational materials. Ashley has extensive knowledge in machine comparisons and is looking forward to helping customers find the machine of their dreams. |
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Randy -- Tennessee Co-Manager/SalesRandy started with Accomplish Quilting in October 2016. He graduated from Taylor University with a bachelor’s degree in Art Education and has a Masters degree in Education. In addition to teaching, he has been a professional Ice carver for the past 15 years and has placed in many National and International competitions. He is highly skilled in all aspects of the INNOVA quilting machines. Randy looks forward to working with all of the AQ family in teaching classes, attending shows, and helping everyone to find the right machine to Accomplish their goals.
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Elaine -- Tennessee Admin/Quilt Finishing Elaine is a native Tennessean with a background in Pre-Law and Spanish. She began making quilts and hand quilting approximately 15 years ago after her mom surprised her with a domestic sewing machine. Elaine is an accomplished quilter helping hundreds of customers per year get their quilts finished running two Mach 3 Auto Pilots at the TN store. She is skilled at helping customers choose the right thread, with the perfect pattern and density. Elaine also teaches License to Longarm and helps beginning quilters gain confidence with their free motion designs. |
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Karri -- Tennessee Admin/Quilt Finishing
Karri started quilting years ago thinking of it as another crafty hobby to add to her arsenal. She had no idea how addicting quilting is! Today Karri quilts at home and at work with Accomplish Quilting sharing her passion with others. While helping with quilt finishing Karri also assists quilters renting Innova longarms here in the shop. She teaches License to Longarm and helps customers narrow down what they really want in a longarm. She is generous with tips for customers starting their own business and has helpful knowledge to share on other brands of machines she has used and owned. |
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Rick - Indiana Manager/Sales
Rick has been in sales for over 20 years. His experience is in business development, sales management, and operation management. He enjoys the creativity of quilting, and how much he is learning from all of the customers and their different perspectives. He looks forward to building relationships here at the Indy store to further quilting awareness. |
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JoAnn - Indiana Sales/Quilt Finishing
JoAnn has a background in sales, management, and finance and is a mom and grandmother. She has enjoyed sewing and quilting her entire life. She is very passionate about quilting and the creative arts and is very eager to assist you with your quilting and/or purchase of a longarm quilter for either home use or business use. |
This is the team that makes quilting easy!
Stop into one of our showrooms, visit us at a show or
come to one of our many classes!
WE invite YOU to become a member of the AQ/Innova family!
Read articles of interest about the history of Accomplish Quilting
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Meet the Owner of Accomplish Quilting
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Read about Dealer Commitment
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Read our thoughts on Trust, Honor & Integrity
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Read about Accomplish Quilting
Dealer of the Year Awards
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Read a few customer testimonials
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Reflections on the Past and Future
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